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Provar License Issue Solution

Problem

The license issue: You have Whitelisted Provar License Server IPs but it is working intermittently. You keep getting “The floating license server is not available“ error randomly.

There are two different proxies available – PAC and HTTPS. When the PAC proxy is used in Provar, the request was not getting past the proxy IP.

Troubleshooting done:
Used company provided ‘cacerts’ file in Provar bundled jre.
Added certificates to the jre.
Added pac proxy to Provar.
Tried https proxy.

Note: Work with your Proxy team and Network team to get the details of HTTPS proxy.

Solution

Use the HTTPS proxy in Provar Network settings, to make the license work.


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