Provar Assistant User Guide
Introduction
Provar Assistant is an AI chatbot developed to provide instant support and real-time answers to your queries related to Provar. This help document will guide you on how to effectively use Provar Assistant to enhance your experience and streamline your interactions.
Purpose & Benefits
- Real-Time Query Resolution – No more waiting for responses. Provar Assistant ensures users get instant support when they need it.
- Time Saving – Reduce the time users spend searching for documents and information related to the products.
- Reducing Response Time – Reduce the response time for service requests.
- Enhanced User Experience – Deliver a seamless and interactive experience that fosters user engagement, satisfaction and enhancing overall user experience.
Accessing Provar Assistant
- Please log in to https://assistant.provar.com/ using Customer Success Portal credentials.
- Do not forget to agree to the Terms & Conditions and Privacy Policy.
- If you face any error/difficulty while logging in please Contact Us.
Navigating the Interface
Login using https://assistant.provar.com/ URL.
After Login, you will be navigated to the Home Page of Assistant.
To begin your Chat either click on the ‘New Session’ button on the left or the ‘Getting Started’ button on the right. Enter your Provar related query and click on Send button or You can also use the mic option to enter your query.
You will get the answer in descriptive format with a thumbs up and thumbs down feedback option at the end of your every answer.
On the right side you can check the History of the questions asked.
You can Open your previous session, Delete all sessions and you can also start a New Session as well by clicking on the New Session button shown in the below screenshot.
New session: Prefer new session for new conversation/question.
Best Practices for Effective Interactions
- Clear and Specific Queries
- Be clear and specific when formulating your questions to receive the most accurate and helpful responses.
- Avoid using ambiguous language or multiple questions in a single query.
- Providing Additional Context
- Include relevant details about your situation to help Provar Assistant better understand and address your needs.
- Use Key Terms
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- Try using key terms related to Provar in your queries to receive more accurate and relevant responses.
- Feedback
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- Share your feedback at the end of every answer to measure the accuracy.
- Avoid small talks
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- Provar Assistant is trained on Provar related documentation only, so it’s not good with small talk and chit-chat.
Good Prompt Examples
User 1: “Explain the process of setting up a data-driven test in Provar.”
Reason: Provides context and seeks guidance on a specific task.
User 2: “I’m encountering issues with stale element exceptions. How can I refresh a field locator to handle this in Provar?”
Reason: Identifies a specific issue.
Bad Prompt Example
User 1: “Explain the process of setting up a test.”
Reason: Insufficient details, making it unclear what exactly the user needs guidance for.
User 2: Refresh locator?
Reason: Too brief, lacking details on which field locator the user wants to refresh and for what purpose.
Feedback
Please share your detailed feedback here.